Customer Reviews
At Perdido Heating and Air, customer feedback is invaluable to us. It offers insights into our performance, highlights areas for improvement, and helps us celebrate our successes. We take pride in our work and are always eager to hear from those we’ve had the pleasure of serving.
Polite, professional and honest crew of too-quality technicians, project managers and support staff that always find a way to take care of the customer. Perdido heating and air have been installed, serviced and maintained my A\C, water heater and now plumbing needs for years and have never disappointed. Highly recommend for anyone who doesn't have time or money to waste.
Tim from their company was very professional and informative. He explained what the problems were and explained what needed to be done to repair and make my a/c more efficient. Never pushed to buy or sell. I appreciate it. My unit is fixed and working great.
Best experience with needing an AC repair I've ever had. After having a company come out and charge $99 to assess the unit and the technician did a very poor assessment. He immediately started pushing the sale of a new unit at $12k. I came across Perdido Heating and Air. It was the most compassionate encounter with the nicest people. First, Vanessa was so kind by answering my call at the Crack of dawn on Friday morning and being prepared to help in any way she could. She helped arrange to get my unit looked at that day. The technician, Ken, was spectacular! He did not try to upsale me on anything and gave me good options to get my unit back in working order until I can save enough money to replace my old unit. I was so impressed with the workers and this company for their honest and honorable approach that I will NEVER use another company as long as Perdido Heating and Air is in business. You can't get better service than what they displayed. You have a customer for life!
I had a broken 60 amp disconnect box broken next to my AC unit that was broken. I first called Peaden to come out and fix it but they quoted me 900$ to get it done and I would have to schedule the fix at a later date. Afterwards I contacted Perdido to do the same thing and tech came to my house the next morning and told me he could do right then for 340$. Long story short I would recommend Perdido over the others in the area. The are nice people, fast response time, reasonable prices, and very knowledgeable on the work they do. They even inspected the AC unit after the work to make sure nothing else was damaged.
Second time I have had them out and this was an urgent need and they got someone out a few hours later. Jamie came by and dug right in and found out my A/C issue in no time and had me up and running in short order. He was informative and thorough. Took the time to explain things in detail like I have never experienced. He truly is one of the finest technicians I have ever had to deal with. Thanks you Jamie and Perdido Heating & Air!
Share Your Experience
If you’ve recently worked with us, we would love to hear about your experience. Your feedback not only helps us improve our services but also assists others in making informed decisions when choosing their HVAC and plumbing service provider. Please feel free to reach out directly via email at perdidochris@gmail.com or leave us a review on our Google Business page.
How We Utilize Your Feedback
Your feedback is crucial for our continuous growth and improvement. We review all customer feedback to understand better what we’re doing right and where we might need to improve. Whether it’s praises for our technicians, suggestions for our customer service, or insights about our response times, every bit of feedback is valued. We strive to adapt and evolve our services based on the constructive comments we receive from our valued customers.
Our Commitment to Excellence
Our commitment to providing excellent service drives everything we do at Perdido Heating and Air. We understand that our reputation is built one customer at a time, and we are committed to continuing our tradition of quality and reliability. Our aim is not just to meet your expectations but to exceed them, ensuring a comfortable and efficient home environment for all our clients.
Thank You for Your Support
We wouldn’t be where we are today without our loyal customers. Thank you to everyone who has taken the time to share their experience with Perdido Heating and Air. Your support continues to inspire us, and we look forward to serving our community for many more years to come.
