Customer Reviews
At Perdido Heating and Air, customer feedback is invaluable to us. It offers insights into our performance, highlights areas for improvement, and helps us celebrate our successes. We take pride in our work and are always eager to hear from those we’ve had the pleasure of serving.
I scheduled work to be done on my condo and they were very professional. They communicated with me through out the process and the technician was friendly and knowledgeable about the work being performed. I would highly recommend using them.
I hardly know where to start with this FIVE star review, it’s hard to find the words for a company with this level of integrity. I called at 10:00 on a Tuesday and spoke to Vanessa, who said she would try to get me scheduled that day for a dryer vent booster fan issue, but she wasn’t sure she had anyone. Well, not only did she get me scheduled, but she called me back 5 minutes later with an early afternoon time. Anthony showed up about 30 minutes early for his scheduled appointment time, before we had gotten home, but I left a key so he let himself in and was well underway when I got there about 30 minutes later. I could drag out this review with lots of details about how polite, patient, knowledgeable, punctual, and all-around awesome Anthony was, but I don’t think it’s necessary. Also in addition to Anthony being completely awesome, Vanessa (my new best friend), was extremely helpful every time I called. I continued having some issues with that fan and they have been out several more times in an effort to prevent having to do an expensive replacement, but haven’t charged me more. In short, I don’t have enough time or adjectives to give this company and their awesome employees the high review they deserve, or that people would actually read. Let Perdido Heating and Air be your first and last stop for all things HVAC.
This company came highly recommended by my friends. From the moment I contacted the office and scheduled the initial appointment, I felt comfortable with this company. Staff were polite and responded quickly. Services seem reasonably priced. I was scheduled quickly and end price was as quoted; no surprises. The technician, Jamie, was very knowledgeable, informative and thorough while checking out the heating and AC units. He gave me suggestions as well as answered all my questions. I am very satisfied and impressed with Perdido Heating & Air.
These guys always do a great job. However, yesterday I was anticipating a major (and expensive) solution to my AC problem. Instead, they solved the problem quickly, at a very reasonable price, and taught me some important things about my unit during the process. Great and friendly service!!
Absolutely wonderful experience! The technician was extremely knowledgeable and diagnosed the issue within a matter of minutes. He had the parts on hand to repair my AC condenser which was a life saver in August. Wish I could give more than 5 stars.
Share Your Experience
If you’ve recently worked with us, we would love to hear about your experience. Your feedback not only helps us improve our services but also assists others in making informed decisions when choosing their HVAC and plumbing service provider. Please feel free to reach out directly via email at perdidochris@gmail.com or leave us a review on our Google Business page.
How We Utilize Your Feedback
Your feedback is crucial for our continuous growth and improvement. We review all customer feedback to understand better what we’re doing right and where we might need to improve. Whether it’s praises for our technicians, suggestions for our customer service, or insights about our response times, every bit of feedback is valued. We strive to adapt and evolve our services based on the constructive comments we receive from our valued customers.
Our Commitment to Excellence
Our commitment to providing excellent service drives everything we do at Perdido Heating and Air. We understand that our reputation is built one customer at a time, and we are committed to continuing our tradition of quality and reliability. Our aim is not just to meet your expectations but to exceed them, ensuring a comfortable and efficient home environment for all our clients.
Thank You for Your Support
We wouldn’t be where we are today without our loyal customers. Thank you to everyone who has taken the time to share their experience with Perdido Heating and Air. Your support continues to inspire us, and we look forward to serving our community for many more years to come.
