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This is to say thank you to the young man in the white van that was at the intersection of Bunkerhill and Lake Charlene who stopped and took time to get the paper out of the road and give back to one of my elementary students. Your kindness was great, thank you so much. You made my day brighter with the kindness you showed.
|Thankful Bus Driver
They were prompt, courteous, and responded to all questions. They cleaned up better than i could myself.
I have been a customer of this Company for a long time and they continue to amaze me with their integrity, courtesy and professional attitude. The installers continuously answered my millions of questions without even a hint of annoyance! They went up and down the stairs which are carpeted without leaving any stains of soil from going in and out the house, they covered everything and cleaned up when they were finished, all in a timely manner! Chris also checked to be sure things were as I wanted them to be and that things had been done correctly. This is my second Carrier AC and I am very satisfied with the performance and the dealer.
I will always recommend this company to others. Everyone I have had contact with, from the customer service, to the technicians, and the manager/owner Roger Devalcourt have been professional, courteous, knowledgable, and willing to help me with any questions that I have had. The technicians were very skilled in their field.
I was extremely pleased with the entire team at Perdido Heating and Air and have recommended them to a number of friends.
Chris was great and very professional. He represented your company very well.
OUTSTANDING professionalism was displayed in ALL areas. 5-stars ***** Very highly recommend Perdido Heating & Air!!!!
The guys were great. Cleaned up good. System is so quiet and cools very well. So happy. The secretaries also took very good care of me. Thank you sooo much.
Perdido Heating and Air came very highly recommended by friends and neighbors. It is well deserved. They did a great job.
Reputation. Location of the installer relevant to my location. The staff (onsite/office) were very nice and helpful. Tom is a real credit to Perdido Heating and Air. Very professional and represents the company very well. Took the time to answer my questions and point out system operation/performance expectations.
Tyler and Jason were on time, experienced, and cleaned up everything! They took time to explain the new features and made suggestions for upkeep, etc. They were fabulous!
Great crew, truly professional. I have had Perdido Hetating and Air as my HVAC contractor for 10 years and they have always provided exemplary service.
Very professional workmanship at all levels. These folks are head and shoulders above all the rest.
Great crew! they took the time to go that extra step. my place was cleaner after they left than when they arrived. good attention to detail. very knowledgeable. hard workers. Chris did a good job of explaining my options, and comparisons of different units. No pressure, very informative. All of the employees I’ve had contact withfrom office staff to the installation crew have been top notch. The quality of your employees says a lot for your company. I’m very happy I chose the top end Carrier Heat Pump. The unit is amazing, almost as soon as it was turned on the water began to flow out of drain line. The only problem is it is so quiet (inside and out) that I have to stop and listen to tell it’s running. Great job, thank you to all involved.
The Perdido Heating and Air company representative assessed my current HVAC system and provided a very comprehensive repair vs. replacement analysis. Upon deciding to replace my system, I asked the representative to develop some replacement options. He returned and delivered a thorough description of four options that would provide exceptional performance, efficiency, reliability and a good return on rebates and tax incentives. Each option was priced to include all rebates and incentives. After deciding on an option, the components were immediately ordered, then sent to a coating specialist (an option I selected due to the corrosive salt water environment) and scheduled for installation within two weeks. Installation included removing old components, installing new air handler, compressor and intelligent thermostat, enlarging the air return opening, installed high end grills, completing cleaning and resealing the air return cavity and cleaning up after wards. Special care went into laying down floor covering from the front door to the air handler to protect my flooring against foot traffic. Two qualifies technicians performed the work and were very friendly and instructive on how to operate the system once installed. The company representative processed all rebates and incentives and after 30 days returned to inspect the installation, receive feedback on the installation process and the system’s performance with us, and to collect payment AFTER determining we were satisfies. I have never dealt with a more professional and customer oriented contractor as Perdido Heating and Air. My recommendation goes out to anyone in need of their services.
Roger and his team were great. They were professional, knowledgeable, timely and hard working. The crew worked for about12-13 hours installing our new unit on a 100+ heat day in Florida. They were so polite and never stopped working. They cleaned up after themselves—I guess I could say that they took what was a terrible experience for us and made it good. And now….we are cool and enjoying our new unit. I highly recommend Perdido Heating to anyone needing heating/ac work.
We’re not very happy to have committed to a complete new heating and air unit; however, after we give up a few scheduled Leisure Cruises, everything will fall back in place. The main reason for this correspondence is to commend the performance and the work ethics displayed by Randy and Eric during the entire installation of both units. Their professionalism and attention to every detail did much to impress the both of us. We wish to extend to them and to the Perdido Heating and Air company a hearty “Well Done.” We will continue to be loyal to your services; however we hope not for a few more years. Thanks again.
Chris was our salesman and went above and beyond my expectations with the install of our new Carrier AC Unit. Chris took great care in the estimates I was given and really explained my options in great detail. He is a completely knowledgeable and capable technician. Jason and Tyler where the two installation technicians, and those two guys should be wearing capes they are superstars. They both did phenomenal work in a very timely fashion, and worked like a well oiled machine together. I am so completely pleased and impressed with the work that was done in my house. Perdido Heating and Air, and Carrier have a customer for life. Please pass on my delight to the team at Perdido Heating and Air.
Extremely pleased with all phases of sale and installation. Chris was instrumental in the sale
The techs showed up on time and completed the installation within the time scheduled. Very professional and left house as clean as it was when they started the job. Great job!!! Wish that I could find folks that work that hard.
It has been almost six months since your firm installed the Carrier systems in our hom. We apologize in taking this lone to do such a pleasant task. That is to thank you for being the best. Janet and I have been very fortunate to usually meet and deal with only the best. You should know that in dealing with you and the staff of Perdido Heating and Air we have continued tradition of seeking out the best. Your staff has set a new standard. Everyone treated us with courtesy and respect and they were most thoughtful in the way they conducted themselves. They cleaned-up their mess and got the job done in an expeditious manner. Working after dark when required. Please thank everyone for us. Also, please accept our thanks for recommending our Carrier system. Its quiet and we have noticed a serious decline in our bill from Gulf Power. What more can I say. it is time for a routine maintenance call by your people. Please schedule us at your convenience.
|Bill and Janet
I have used this dealer for AC and heating for over 25 years. Outstanding, exceptional service always.
Thanks to Chris, Jason, and Tyler for their excellent and professional work on the installation and operational inspection of our new unit which was installed 7/17/12. We are very happy with everything and would recommend you guys to all our acquaintences.
We love Perdido Heating and Air! They were recommended by my mother in law. These guys did a great job!
The young men (Tony & Jason) that installed our geothermal system were OUTSTANDING!!! Am so glad to see young folks like them being so professional in all aspects of their job… from fixing the air handling room so it was entirely sealed and no longer letting unfiltered air circulate throughout our home, to the laying of sod where the driller had left the front yard somewhat unsightly… Chris was also an OUTSTANDING young man, he was very patient was the wife & I, making sure we understood all the details of the installation and how the system works. 5 STARS (*****) all around!!! The wife & I have recommended Perdido Heating and Air to our friends and co-workers. Thank you for a job WELL DONE!!!!!
Perdido Heating and Air did an outstanding job on the installation of our new air conditioner. Chris handled the paperwork, inspections and took the time to explain all the benefits of our new system. Jason and Tyler did the installation. They were very polite and friendly. They did an outstanding job on the install. We are very pleased. Thank You
I thought it would be a little difficult having two installation techs here all day, but Jason and Carl were very unobtrusive and did a fantastic job. They answered questions when asked and while friendly, were very professional. I was quite impressed with the service as I was with Chris when he explained the estimate. Perdido Heating and Air is an easy company to work with.
Jason and Tyler were the installation team for the installation of our new unit on July 17,2012. They arrived early on time and finished almost exactly when they said they would. The installation went very well and we are satisfied. Chris provided the pre-installation estimate and followed up on the rebates and performance evaluation after 1 month of operation. We were very satisfied.
You are very fortunate to have such a great group of professionals in your installation services. Yesterday, Chris, Tony, and Randy worked from 9am-6pm to replace interior and exterior unit at our house. They were courteous, hard working and as i sad…very professional. Thank you.
I chose another Carrier dealer and an independent outlet. The independent outlet was absolutely the pits in any choice level. The other Carrier dealer offered me one selection that was the same as the lowest of three that Perdido Heating and Air offered and at a much higher cost. I got the cream of the Carrier crop at a lower cost than that company offered for their product. I have dealt with Perdido Heating and Air for several years. They have proved their honesty and integrity. Always I know when one of their representatives is in my home I am getting quality experience and a fair price. They are friendly without being pushy. I just like the way they handle their business.
Jason & Carl were extremely professional & courteous…they were on time and gave it that personal touch. I was impressed with their attention to detail. Along with Chris Davis they give your A/C business that reputation as a premier organization that we all enjoy in the local Chandelle neighborhood. I’ve shared your success story and professional installation with many neighbors.
I have always been more than pleased with my experience with Perdido Heating and Air. The maintenance people who come to work on my unit are always prompt & efficient, and the installers for the new unit were exceptional is every way! They were clean, professional, considerate of my home, friendly, and most of all knew what they were doing! I am very very happy with this company and employees. The receptionist is always helpful in scheduling appts to my satisfaction and is friendly and accmodating as possible when talking about payments. I feel very comfortable recommending this Company to anyone! The new unit is everything the sales person told me it was and it’s great!
I AM PLEASED WITH THE QUALITY OF SERVICE. THE SERVICE AND SALES FROM CHRIS WAS PUNCTUAL AND COURTEOUS SO I DECIDED TO PURCHASE A FULL INSTALLATION. TRISH MADE FINANCING WITH WELLS FARGO A BREEZE WITH LESS ANXIETY. JASON AND TYLER WERE ON TIME, PROFESSIONAL, AND HONEST. I WOULD RECOMMEND THE SERVICE TO OTHERS IN MY PROFESSIONAL COMMUNITY. JOB WELL DONE!!!
We had a very pleasant experience with replacing our old heating and air system.They were knowledgeable and had great customer service. We will recommend this company for any heating and air conditioning needs.
I really, really, really appreciate the way Rick handled my air conditioning situation. he went out of his way to get it done and I really appreciate it. Please pass this message on.
Chris Davis discussed our HVAC system with my husband and me at different times. We were both impressed with Chris. His professional knowledge, explanations, sincerity, honesty, punctuality and helpfulness were noted and appreciated. Due to his capabilities and attitude, we will recommend Perdido Heating and Air to neighbors, friends and colleagues. Thank you for staffing your business with a hard working professional who cares about customers and their property.
Always friendly, knowledgeable, and professional. Goes the extra mile for customer satisfaction.
We would like to express our sincere gratitude for the honesty and exemplary customer service we have recently received from Chris at Perdido Heating and Air. Our AC went out for the second time in a couple of months and the technician from another company recommended that we replace the entire system. In response to that, we obtained several quotes to make sure that we were making an informed decision on such a major purchase. Having used Perdido Heating and Air in the past, they were one of the additional companies we called. Chris was honest in giving his opinion that he thought we could get by with a repair rather than replacement but provided quotes to us, as we requested, in a very timely fashion. Having reviewed the quotes and reconsidering his recommendation, we asked him to come do an assessment of the system to see if it could be repaired rather than replaced. In a couple of hours, he had repaired the system (identifying that one of the issues the other technician noted was not actually a problem) and had our AC running again for a fraction of the cost of a new system! We know that we will have to replace our HVAC system eventually but we are thankful for him taking the time to consider what is best for us at this time. Thanks again, Chris, we are truly grateful!
Life on the Point is wonderful. Living on Sandview Drive and having good neighbors make it even better. Just yesterday I was talking with Lillian at the pizza restaurant and we were both happy that we do business with you. Thank you for the great deal. Chris and the “A” team that installed our unit were Top Notch Professional. I look forward to any dealings we may have in the future. You are also very kind and generous to help support the softball team at West Florida High School.
We couldn’t be more pleased with the employees or the work performed. Thank you. We love the system.
Jason and Tyler were wonderful! I really appreciate all they did. Two great guys. Nice young men.
Mr. Devalcourt & his company seem to be a customer’s ideal professional service provider. I rarely rate anyone so high, but his attention to all aspects of replacing an existing unit were excellent. I am very detail oriented & particular. The modifications that were done in my home were with minimal visibility. I am so very happy with the unit he recommended, although it was more than what I expected to pay. But how often does one have to buy a new AC/Heating unit? His employees were very polite, professional & answered any questions I had. They picked up after themselves. You don’t see that much anymore although many of us homeowners expect it. I live in an area devastated by Hurricane Ivan in Sept. 04. It has been difficult to find quality service / construction companies. But, it is wonderful to know that Perdido Heating & Air is one I can depend on. I do not know of any one who needs a new AC / Heat Pump at this time, but I will surely pass on their name when I do. Thanks. This new Carrier unit is so quiet & easy to operate!
This is the second Carrier unit Perdido Heating & Air have installed in my home and I could not be more satisfied with both. I have recommended Carrier and Perdido to friends and family.
The new system installers were extremely courteous! They answered every question in a way that a layman could understand. I have already recommended the system and the dealership to friends and colleagues.